Process

Five steps. You know where you are.

Scope and timing are written down before we start; you approve before anything goes out.

How we quote

Every project starts with your goals. We scope the deliverables, level of customization and timeline, then provide a tailored quote. Your proposal confirms what is included, the review rounds, responsibilities and any optional extras before work begins.

The five steps

  1. 01

    Consultation

    A short conversation about what you're working on, who it's for and when.

    Conditions

    From youA few lines about the project and what you already have. No preparation required.

  2. 02

    Scope

    A written scope with deliverables, responsibilities, timeline and a tailored quote.

    Conditions

    From youA yes, and the material listed in the scope. The quote follows the deliverables, customization and timeline, not a fixed package; projects with several services get a one-page plan that connects them.

  3. 03

    Production

    We design and build; you see progress at agreed points.

    Conditions

    From youAnswers when we ask, usually within a couple of days. Progress is shown in the browser or as drafts, not as a surprise at the end.

  4. 04

    Review

    The review rounds agreed in the scope.

    Conditions

    From youFeedback in one place, from the people who decide. We change what needs changing and explain what we'd keep.

  5. 05

    Delivery

    Files, access and a short handover so you can use everything without us.

    Conditions

    From youFinal approval and, for a site, domain access. Hosting and updates are agreed in the scope when they apply.

Start

Step one is a conversation.